Effective Date: February 10, 2026
Sleep Solutions (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit or interact with https://sleepsolutions.health (the “Website”).
- Scope of This Privacy Policy
This Privacy Policy applies to information collected through this Website. It does not replace or supersede our separate Notice of Privacy Practices, which applies to individuals who receive clinical services from Sleep Solutions and governs the use and disclosure of protected health information in accordance with the Health Insurance Portability and Accountability Act of 1996.
- Information We Collect
Information You Voluntarily Provide
We may collect information you choose to provide, including:
- Name
- Email address
- Phone number
- Information submitted through contact forms, appointment requests, or inquiries
- Health-related information you choose to submit for the purpose of requesting services or information
Health Information
If you submit health-related information through secure forms or communications on this Website, that information is treated as confidential and handled in accordance with applicable federal and state privacy laws, including HIPAA when applicable.
Automatically Collected Information
When you visit the Website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited, referring URLs, and time spent on the Website
This information is used for Website security, performance monitoring, and improvement.
- How We Use Information
Information collected through the Website may be used to:
- Respond to inquiries and appointment requests
- Communicate with you regarding services you request
- Provide information about Sleep Solutions services
- Operate, maintain, and improve the Website
- Monitor and protect against unauthorized access or misuse
- Comply with legal and regulatory obligations
We do not sell personal information.
- HIPAA and Protected Health Information
Sleep Solutions is committed to safeguarding health-related information and complies with HIPAA when applicable. If you become a patient or submit protected health information through secure channels, your information may be used and disclosed for purposes permitted by law, including treatment coordination, payment activities, and healthcare operations.
Additional details regarding your rights and our obligations with respect to protected health information are provided in our Notice of Privacy Practices, which is available upon request.
- Uses and Disclosures Permitted by Law
We may use or disclose information without authorization when permitted or required by law, including for:
- Public health reporting
- Health oversight activities
- Responses to lawful court orders, subpoenas, or investigations
- Law enforcement requests as required by law
- Situations involving a serious threat to health or safety
Disclosures are limited to what is permitted or required by law.
- Appointment Reminders and Communications
If you request services or provide contact information, we may communicate with you by phone, email, or text to:
- Confirm or remind you of appointments
- Respond to questions or requests you initiate
- Provide information related to services you request
You may opt out of non-essential communications at any time by contacting us. No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.
SMS Messaging Consent
If you consent to receive SMS messages from Sleep Solutions, you agree to receive SMS communications, including conversations, customer care messages, and appointment reminders. You may reply STOP to unsubscribe at any time or HELP for assistance. Message and data rates may apply, and messaging frequency may vary. For additional information, please visit https://sleepsolutions.health/privacy-policy to review this Privacy Policy and applicable Terms and Conditions.
- Substance Use Disorder Records
If Sleep Solutions receives substance use disorder records protected under 42 CFR Part 2, those records are subject to heightened confidentiality protections. Such information will only be disclosed with your written consent unless an exception under applicable federal law applies.
- Cookies and Tracking Technologies
The Website may use cookies and similar technologies to:
- Enable core Website functionality
- Analyze Website traffic and usage patterns
- Improve content and user experience
You may manage cookies through your browser settings. Disabling cookies may affect Website functionality.
- Data Security
We implement administrative, technical, and physical safeguards designed to protect personal and health information collected through the Website. While no system can guarantee absolute security, we take reasonable measures to protect information from unauthorized access, use, or disclosure.
- Your Rights
Depending on applicable law, you may have the right to:
- Request access to personal or health information
- Request corrections to inaccurate information
- Request restrictions on certain uses or disclosures
- Request confidential communications by alternative means
Requests must be submitted in writing and will be handled in accordance with applicable law.
- Third Party Websites
The Website may contain links to third party websites. Sleep Solutions is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any information.
- Children and Minors
This Website is intended for adults. Sleep Solutions does not provide services to minors and does not knowingly collect personal information from individuals under the age of 18. If we learn that personal information from a child or minor has been collected inadvertently, such information will be deleted.
- Changes to This Privacy Policy
We may update this Privacy Policy as permitted by law. Any changes will be posted on this page and will apply to both existing and future information unless otherwise stated.
- Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Sleep Solutions
Website: https://sleepsolutions.health
Email: info@sleepsolutions.health
Phone: (508) 826-5719
Address: 11 W Main St, Westborough, MA 01581
- Acknowledgment
By using this Website, you acknowledge that you have read and understood this Privacy Policy.